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Leadership and Management Masterclass

5 days

Essential Knowledge for Successful Leaders and Managers


In today‰s highly competitive environment it is crucial to have a thorough understanding of the issues involved in managing a business or department effectively. This workshop will focus on issues and dilemma faced in today‰s changing world. The seminar is designed to stretch delegates, in order to equip them with the knowledge and confidence to lead and manage in a fast moving and complex business environment. The course is a unique distillation of the skills that you need to be successful in business.

Seminar Objectives

  • To provide concise, comprehensive coverage of vital business topics, important concepts, and proven strategies taught as part of MBA programs
  • To grasp the essential ingredients of:
    • Personal success
    • Management success
    • Business success
  • To help non business-trained professionals understand fundamental business principles
  • To ensure that attendees are abreast of the latest thinking in management and leadership as well as business strategy

Who Should Attend?

  • All professionals whose task it is to create and/or implement strategy who have not undertaken a formal MBA program
  • Anyone who would like a refresher course in MBA type topics and want to be familiar with current thinking about running an organization in the 21st century
  • Personnel that are likely to take up managerial positions in the not too distant future
  • Non business professionals who need a wider understanding of leadership and management principles

Competencies Emphasized

  • Practical application of the various models that underpin current business thinking relevant to:
    • Accounting/economics
    • Business strategy
    • Human resources
    • Organizational strategy
    • Strategic marketing
  • A clear understanding of the role of managers and leaders in business and where their roles converge and diverge
  • How to harness the talent that exists within an organization to maximize its effectiveness
  • The importance of innovation within an organization to ensure sustainable growth for the future

Personal Impact

By the end of this seminar you will be able to:

  • Grasp the essential ingredients of personal success, management success and business success
  • Have a clear understanding of vital business topics, important concepts and proven strategies taught as part of an MBA program
  • Apply the concepts, tools and analytical techniques that are essential to a successful company
  • Understand the leader‰s role in today‰s increasingly complex business environment
  • Be aware of the challenges facing a 21st century organization

Organizational Impact

  • Giving attendees the knowledge to make them ‰entrepreneurs‰ within their organization
  • To ensure that attendees within the organization are appraised of current business thinking and its application
  • To make attendees aware of the need for creative and innovative thinking required in today‰s organizations
  • Provision of practical methodologies that can help improve results from all resources used in a business (people, capital and products)
  • How to get the most out of all stakeholders in an organization

Training Methodology

  • Based primarily around lectures and videos, the course will include a number of case studies which will be undertaken in team format. It will be very interactive.
  • Discussion groups on certain topics to provide practical application of concepts to the attendees own organization

Seminar Outline

Day One

  • Introduction
    • Building wisdom as well as knowledge
    • Put a shark in your tank
    • The four questions
    • Changing skill needs in our career
    • What sort of culture do we want?
    • Video
  • Change management
    • Focus/energy matrix
    • Primary and internal drivers
    • 12 reasons for change failure
    • 10 principles to make change successful
  • Leadership
    • Leaders must ‰sparkle‰
    • Creating inspirational leaders
    • The personal make up of inspirational leaders
    • The 12 questions employees need an answer to
    • What leaders do? ‰
    • 24 tips for leaders
    • Case study and videos

Day Two

  • Teams and Team Building
    • Rules of engagement
    • Definition
    • Why do we want teams?
    • 13 Key traits of a real team
    • Starting a team
    • Case study and videos
  • Emotional Intelligence
    • What is emotional intelligence
    • Emotions defined
    • Where emotions come from
    • The importance of emotional control in today‰s society
    • The origins of EI theory
    • How emotional intelligence is measured – EQ
    • Characteristics of EI
      • Self-awareness
      • Self-regulation
      • Motivation
    • Case Study and videos
  • Win-Win Negotiations
    • Style/strengths/weaknesses
    • 6 Critical skills
    • Understanding personalities
    • Pure bargaining vs. Joint problem solving
    • A negotiation framework
    • Body language
    • Do‰s and don‰’ts of negotiation
    • Role plays

Day Three

  • Ethics
    • Case study
  • Accounting & Finance
    • Financial intelligence
    • Key terms
    • Purpose of accounts
    • Profit and loss
    • Balance sheet
    • Analyzing accounts
    • Ratio analysis
    • Case studies
  • Business Economics
    • The growth of firms
    • Vertical vs. Horizontal integration
    • The law of diminishing returns
    • Profit maximization

Day Four

  • Business Strategy
    • Strategic analysis
    • Strategic planning
    • Corporate culture
    • SWOT, Pestle and Porter‰’s Five Forces
    • McKinsey 7S framework/ Boston Consulting Group Grid
    • Types of strategy
    • Case Study
  • Winning Value Propositions
    • What is a VP?
    • The Equation
    • Exploring the VP concept
    • The VP enabler
  • Marketing
    • Definitions
    • Selling vs. Marketing
    • The marketing mix (the 7Ps)
    • The marketing plan
    • Consumer buying process
    • The product lifecycle
    • New product/service development
    • Using social media
    • Case study

Day Five

  • Project management
    • A project management framework
    • Definition and objectives of project
    • Planning the project
    • Managing the project
  • Presentation skills
    • Preparing your presentation
    • Preparing for delivery
    • Delivery

Personal Skills

  • Delegation
  • Assertiveness
  • Time management
  • Motivation
  • Understanding risk

Post Course

Soft copies of all the material used (where copyright is held) during the course including tools will be provided to the participants after the course.

Enquire now »