Supply Chain Management

1 Day

Introduction

Supply Chain Management improves the coordination and relationship between suppliers, producers and customers. It must be kept at a high level of organisation to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide you with the understanding of how supply chain management can improve and help almost any type of business.

Programme Objectives:

• Take a look at inventory management
• Study supply chain groups
• Review tracking and monitoring methods
• Examine supply chain event management
• Comprehend the flows of supply chain management and data warehouses
• Understand the levels of supply chain management and their effects
• Identify how supply chain management relates to: Customer satisfaction, Improving performance, Lowering costs, and Product development

Method and Approach

This programme will involve the use of slides, handout material, work manual with all instructor notes and slides, examples of best practice, appropriate videos and appropriate video material.

The use of flip-charts, syndicate workshops and reporting back sessions will encourage a fully participative and enjoyable event. Delegates will be encouraged to participate actively in relating previous work experiences.

Who Should Attend

This course is ideal for supply, purchase, logistics, materials and supply Chain professionals. This course will also benefit those who need to develop their understanding about logistics and supply chain management

Course Content

This one-day workshop will cover the following subjects:

Module One: Getting Started

• Introduction to the workshop
• Workshop Objectives

Module Two: Why Supply Chain Management?

• Customer Satisfaction
• Improving Performance
• Lowering Costs
• Product Development
• Case Study
• Module Two: Review Questions

Module Three: Key Terms (I)

• Procurement
• Upstream and Downstream
• Raw Material
• Forecasting
• Carrying Cost
• Case Study
• Module Three: Review Questions

Module Four: Key Terms (II)

• Inventory
• Order Generation
• Order Taking
• Order Fulfilment
• Returns Management
• Case Study
• Module Four: Review Questions

Module Five: Three Levels of Supply Chain Management

• Strategic level
• Tactical level
• Operational Level
• Bullwhip Effect
• Case Study
• Module Five: Review Questions

Module Six: Five Stages of Supply Chain Management

• Plan
• Source
• Make
• Deliver
• Return
• Case Study
• Module Six: Review Questions

Module Seven: The Flows of Supply Chain Management

• The Product Flow
• The Information Flow
• The Finances Flow
• Data Warehouses
• Case Study
• Module Seven: Review Questions

Module Eight: Inventory Management

• Levels of Inventory
• Just-In-Time Inventory
• Keeping Accurate Records
• Inventory Calculator
• Case Study
• Module Eight: Review Questions

Module Nine: Supply Chain Groups

• The Suppliers
• The Producers
• The Customers
• The Customer’s Customer’s
• Case Study
• Module Nine: Review Questions

Module Ten: Tracking and Monitoring

• Dashboard
• RFID’s
• Alert Generation
• Stock Keeping Unit (SKU)
• Case Study
• Module Ten: Review Questions

Module Eleven: Supply Chain Event Management

• Inventory Alerts
• Supplier Alerts
• Bottlenecking
• Being Proactive
• Case Study
• Module Eleven: Review Questions

Module Twelve: Wrapping Up

• Words from the Wise
• Lessons Learned
• Completion of Action Plans and Evaluations