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Human Resource Management and Personnel Management

Feb 14Feb 16

(3 days)
Fee (USD): $2950


Most organisations would place the management and motivation of their people as their major priority. This training program is designed to show how to get the best out of the human resource. This training program covers the main components of an effective HR Process including:

  • Recruitment
  • Employee Motivation and Reward
  • Training and Learning
  • Measuring the value of HR

Training Objectives

  • To develop an understanding human resources development and personnel management practices
  • To develop an awareness the advantages of effective human resource management
  • To develop awareness of key HR and HRD strategies for improving organisational success
  • To understand the application of strategic human resources development and personnel management practices in the workplace
  • To effectively apply appropriate practices to specific workplace situations

Training Methodology

The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback. Each day of the training will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.

Organisational Impact

The purpose of this seminar from an organisations point of view is to constructively challenge to the organisation’s approach to Human Resource Development and Personnel Management. As a result, an organisation which applies these ideas will experience

  • Lower staff turnover
  • More effectiveness in selection and assessment
  • Greater motivation
  • More commitment from the workforce
  • More effective identification and development of poor performers
  • Better value for money from the Human Resource function

Personal Impact

As a result of attending this training program, delegates will be equipped to develop effective people management practices; they will:

  • Know how to critically evaluate current HR practices
  • Be able to introduce an effective recruitment process
  • Understand how to get people to work more effectively
  • Understand how to help individuals and teams learn
  • Be able to identify, plan and evaluate training interventions
  • Know how to create an effective structure within HR

Who Should Attend?

This training is designed for:

  • HR practitioners and line-professionals with development or personnel responsibilities
  • People in HR, Personnel or Training and Development role
  • Business Development Director
  • Business Development Manager
  • Managers
  • Analysts
  • Process Owners
  • Strategic Planners
  • Professionals with an interest in people management and development will also benefit

Course Outline

Day One

Introduction to HRM, HRD and HRP

  • Training introduction and objectives
  • The context for HR
    • The New World
    • Current HR Challenges
    • Common Issues
  • Change management
    • The 21st Century Workplace
    • Drivers of Change
    • Managing Complex Change
  • Human Resource Management V Personnel Management
  • Human Resource Development (HRD)
  • Human Resource Planning (HRP)
  • Strategic HRM – the new HR Strategic Model
    • Tactical versus Strategic
    • SHRM Definition
    • Multiple Roles
    • Being a Strategic Partner
  • Outsourcing

Resourcing & Recruitment

  • Only Hire A’s
  • Finding A players
  • Who is Doing the Hiring?
  • Using a Three Stage Scorecard
    • Mission
    • Outcomes
    • Competencies

The Employment Psychological Contract

  • The Critical Factor
  • Old Versus New
  • Different versions
  • The New Employers Version

Day Two

Why Do Good People Leave?

  • The Statistics
  • The Importance of Culture
  • The Twelve Questions

The process approach to interviewing

  • How to Hire Extraordinary Employees
  • The Four Interviews
  • Effective Interviewing
  • Seeing Though the CV
  • Personality Questionnaires and forms of testing
  • The value of using assessment centers

Pay & Employee Rewards

  • Employee motivation
  • Salary, bonuses & benefits
  • Understanding competencies
  • Competency based Assessment
  • Competency and performance based pay
  • Different structures – different pay and rewards
  • Total pay concept
  • Salary surveys

Training Learning & Development

  • Career management
  • Personal development
  • Coaching
  • Mentoring
  • E-learning
  • How flat organisational structures and empowered teams affect training and development
  • Self-Development
  • 360 degree feedback as a development tool

Personal Development

  • Personal Development Review
  • Personal Development SWOT
  • Personal Development SMART

Day Three

Coaching and Mentoring Staff

  • Definitions
  • What is Coaching?
  • The main principles
  • The Johari Window
  • The GROW Model
  • Understanding Limiting Beliefs

Human Capital Planning

  • Introduction
  • What is Human Capital Planning?
  • 10 Principles to Help Build a Successful HC Plan

Value for money from HR

  • The new HR structure
  • New roles within HR
  • HR Business Partners
  • Value of trend analysis and HRP
  • Internal and External Frameworks
  • Proving ROI on HR activities
  • Review

Personal Action Plan


Feb 14
Feb 16
Event Category:


3 days